This Privacy Policy describes how Fortune Freak (“Company”, “we”, “us”) collects, uses, shares, and safeguards personal information when you visit our websites, purchase readings, or otherwise interact with our Services. By using Fortune Freak you consent to this Policy; if you do not agree, please discontinue use.

Information We Collect. We collect account data (name, email, password), optional personalisation inputs you provide in the multi-step wizard, payment information processed securely by our billing partners, uploaded media for readings, and technical data such as device type, IP address, and analytics events.

How We Use Information. We use your information to provide and personalise readings, process transactions, prevent fraud, troubleshoot issues, communicate with you, improve the Services, comply with legal obligations, and protect our rights. AI prompts and outputs are generated using the personalisation and media you supply.

Legal Bases. We rely on contractual necessity to deliver purchased readings, on legitimate interests to maintain and improve the Services, and on your consent where required (for example, when you submit optional data). You may withdraw consent for optional processing at any time by updating your preferences or contacting us.

Sharing and Disclosure. We share information with trusted processors such as payment providers, analytics platforms, cloud storage vendors, and AI model providers solely to deliver the Services. We may also disclose data when required by law, to enforce our Terms, or to protect the safety and rights of our users.

Storage, Security, and International Transfers. Your information may be stored in the United States or other countries where our providers operate. We implement administrative, technical, and physical safeguards to protect data, including encryption in transit, access controls, and regular security reviews. However, no system is perfectly secure and you use the Services at your own risk.

Retention. We retain personal information only as long as needed for the purposes described, to comply with legal obligations, or to resolve disputes. You may request deletion of your account and associated data by contacting support@fortunefreak.com; we will comply unless we must retain certain records for legal or business reasons.

Your Rights. Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, as well as rights to data portability and to lodge complaints with a supervisory authority. Submit requests to support@fortunefreak.com and we will respond in line with applicable law.

Children. The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have done so, we will delete the data promptly.

Changes to This Policy. We may update this Privacy Policy periodically. Material updates will be announced through the Services or via email. Your continued use after the effective date constitutes acceptance of the revised Policy.

Contact. For privacy inquiries, data requests, or security concerns, please email support@fortunefreak.com. We take privacy seriously and will address your questions as quickly as possible.